Actions389
- Contract Actions
- Ticket History Actions
- Ticket Note Webhook Actions
- Ticket Note Actions
- Ticket Webhook Actions
- Time Entry Actions
- Resource Actions
- Role Actions
- Resource Role Actions
- Search Filter Actions
- Service Actions
- Skill Actions
- Service Call Actions
- Survey Results Actions
- Survey Actions
- Ticket Actions
- Opportunity Actions
- Notification History Actions
- Invoice Actions
- Product Actions
- Product Vendor Actions
- Project Actions
- Project Charge Actions
- Project Phase Actions
- Project Task Actions
- Project Note Actions
- Contract Retainer Actions
- Contract Service Actions
- Contract Service Adjustment Actions
- Contract Service Bundle Actions
- Contract Service Bundle Unit Actions
- Contract Service Bundle Adjustment Actions
- Contract Ticket Purchase Actions
- Contract Service Unit Actions
- Domain Registrar Actions
- Holiday Actions
- Holiday Set Actions
- Contract Exclusion Billing Code Actions
- Contract Rate Actions
- Contract Exclusion Role Actions
- Contract Exclusion Sets Actions
- Contract Exclusion Set Excluded Role Actions
- Contract Exclusion Set Excluded Work Type Actions
- Contract Milestone Actions
- Contract Note Actions
- Contract Role Costs Actions
- Contact Groups Actions
- Contact Actions
- Contact Webhook Actions
- Contact Group Contacts Actions
- Contract Block Hour Factor Actions
- Contract Block Actions
- Contract Billing Rule Actions
- Contract Charge Actions
- Configuration Item Category Actions
- Configuration Item Category UDF Association Actions
- Configuration Item DNS Record Actions
- Configuration Item Note Actions
- Configuration Item Related Item Actions
- Configuration Item SSL Subject Alternative Name Actions
- Configuration Item Type Actions
- Configuration Item Webhook Actions
- Company Alert Actions
- Company Actions
- Billing Code Actions
- Company Location Actions
- Company Note Actions
- Company Webhook Actions
- Configuration Item Actions
- Configuration Item Billing Product Association Actions
Overview
This node operation creates an association between a Configuration Item Category and User Defined Fields (UDFs) in Autotask. It allows users to map specific fields to a configuration item category, enabling customization and extension of configuration item data. This is useful for IT service management scenarios where additional metadata needs to be attached to configuration item categories for better tracking and reporting.
Properties
| Name | Meaning |
|---|---|
| Configuration Item Category ID | The unique identifier of the configuration item category to which the UDF association will be created. |
| Fields | The set of fields (UDFs) to map and associate with the specified configuration item category. This uses a resource mapper to define the mapping of fields. |
Output
JSON
id- The unique identifier of the created configuration item category UDF association.configurationItemCategoryID- The ID of the configuration item category associated with the UDFs.fieldsToMap- The details of the fields mapped to the configuration item category, representing the UDF associations.
Dependencies
- Requires an API key credential for Autotask REST API authentication.
- Relies on the Autotask API endpoint for configuration item category UDF associations.
Troubleshooting
- Error: 'Configuration Item Category ID' is missing or invalid. Ensure the ID is correctly provided and exists in Autotask.
- Error: Field mapping is incomplete or incorrect. Verify that the fields to map are properly defined and supported by the configuration item category.
- API authentication failures due to invalid or expired credentials. Check and update the API key credential as needed.
- Network or API endpoint issues. Confirm network connectivity and Autotask API availability.