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Overview

The node interacts with the Autotask REST API to perform various operations on different resources within Autotask. Specifically, for the Resource 'resource' and Operation 'whoAmI', it retrieves information about the currently authenticated user or resource context. This is useful for workflows that need to confirm or utilize the identity details of the API user or resource executing the workflow, such as logging, conditional logic based on user identity, or auditing.

Properties

Name Meaning
Add Picklist Labels Determines whether to automatically add '_label' fields for picklist fields to provide human-readable values. Labels are not added for empty values.
Add Reference Labels Determines whether to automatically add '_label' fields for reference fields to provide human-readable values. Labels are not added for empty values.
Select Columns Names or IDs. Specifies which fields to include in the response. If no fields are selected, all fields are returned. The ID field is always included regardless of selection.

Output

JSON

  • id - Unique identifier of the resource or user
  • name - Name of the resource or user
  • email - Email address of the resource or user
  • role - Role or position of the resource or user
  • additionalProperties - Other relevant properties returned by the 'whoAmI' operation, such as department, status, or custom fields

Dependencies

  • Requires an API key credential for authenticating with the Autotask REST API.

Troubleshooting

  • If the node returns an authentication error, verify that the API key credential is correctly configured and has sufficient permissions.
  • If no data is returned, ensure that the 'whoAmI' operation is supported for the selected resource and that the API user has access rights.
  • Errors related to missing fields may occur if 'Select Columns' are specified incorrectly; try leaving it empty to retrieve all fields.

Discussion