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Consume Autotask REST API

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Overview

This node operation retrieves multiple records of Contract Exclusion Set Excluded Work Types from the Autotask system. It is useful for scenarios where you need to list or analyze all excluded work types associated with contract exclusion sets, such as auditing contract configurations or integrating contract data into other systems.

Properties

Name Meaning
Fields Defines which fields of the Contract Exclusion Set Excluded Work Type resource to retrieve and map in the output. Supports custom mapping and selection of specific fields.
Get All Determines whether to return all available records or limit the number of records returned.
Max Records Specifies the maximum number of records to return when 'Get All' is false. Value range is 1 to 500.
Add Picklist Labels If enabled, adds human-readable label fields for picklist fields in the output, enhancing readability.
Add Reference Labels If enabled, adds human-readable label fields for reference fields in the output.
Select Columns Names or IDs. Allows selection of specific columns (fields) to include in the response. If none selected, all fields are returned. The ID field is always included.
Flatten User-Defined Fields If enabled, user-defined fields (UDFs) are promoted to top-level properties in each returned object instead of being nested.

Output

JSON

  • id - Unique identifier of the excluded work type record.
    - Other selected fields of the excluded work type as specified by the Fields or Select Columns properties._label - Human-readable labels for picklist or reference fields if Add Picklist Labels or Add Reference Labels is enabled.userDefinedFields - User-defined fields nested or flattened depending on Flatten User-Defined Fields setting.

Dependencies

  • Requires an Autotask API key credential for authentication to access the Autotask REST API.

Troubleshooting

  • If the node returns an error about unsupported resource, verify that the resource is set to 'contractExclusionSetExcludedWorkType'.
  • If no records are returned, check that the contract exclusion sets have excluded work types configured in Autotask and that the API user has permission to access them.
  • If the node times out or returns partial data, consider enabling 'Get All' to retrieve all records or increasing the 'Max Records' limit within allowed range.
  • If labels are missing for picklist or reference fields, ensure that 'Add Picklist Labels' and 'Add Reference Labels' are enabled and that the fields actually have label values in Autotask.

Discussion