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Autotask

Consume Autotask REST API

Actions389

Overview

This node interacts with the Autotask REST API to retrieve details about a specific Contract Ticket Purchase by its ID. It is useful for workflows that need to fetch detailed information about ticket purchases linked to contracts, such as billing, auditing, or reporting scenarios. For example, a user can automate the retrieval of contract ticket purchase data to update a CRM system or generate invoices.

Properties

Name Meaning
Contract Ticket Purchase ID The unique identifier of the contract ticket purchase to retrieve.
Add Picklist Labels Determines whether to add human-readable '_label' fields for picklist fields in the response, enhancing readability.
Add Reference Labels Determines whether to add human-readable '_label' fields for reference fields in the response.
Select Columns Names or IDs. Specifies which fields to include in the response. If none are selected, all fields are returned. The ID field is always included.
Flatten User-Defined Fields Determines whether user-defined fields (UDFs) are promoted to top-level properties instead of being nested inside a userDefinedFields array.

Output

JSON

  • id - The unique identifier of the contract ticket purchase.
  • fields
    • * - Selected fields of the contract ticket purchase, including standard and user-defined fields.
  • *_label - Human-readable labels for picklist and reference fields, if enabled.

Dependencies

  • Requires an API key credential for authenticating with the Autotask REST API.

Troubleshooting

  • If the node returns an error indicating the contract ticket purchase ID is invalid or not found, verify that the provided ID exists and is correct.
  • If no data is returned, check that the API credentials have sufficient permissions to access contract ticket purchase data.
  • Errors related to missing fields may occur if selected columns do not exist; ensure selected fields are valid for the resource.
  • Network or authentication errors may occur if the API key is invalid or the Autotask API endpoint is unreachable.

Discussion