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Autotask

Consume Autotask REST API

Actions389

Overview

This node operation deletes a specified contact group in the Autotask system by its unique Contact Group ID. It is useful for automating the removal of obsolete or unwanted contact groups within Autotask, helping maintain organized contact management. For example, if a contact group is no longer needed or was created by mistake, this operation can be used to delete it programmatically within an n8n workflow.

Properties

Name Meaning
Contact Group ID The unique identifier of the contact group to delete. This is required to specify which contact group should be removed.

Output

JSON

  • success - Boolean indicating whether the contact group was successfully deleted.
  • id - The ID of the contact group that was deleted.

Dependencies

  • Requires an API key credential for Autotask REST API authentication.

Troubleshooting

  • If the Contact Group ID is invalid or does not exist, the node will throw an error indicating the resource was not found. Verify the ID is correct.
  • Authentication errors may occur if the API key credential is missing or invalid. Ensure proper credentials are configured.
  • Network or API rate limit issues may cause failures; check connectivity and Autotask API limits.

Discussion