Autotask icon

Autotask

Consume Autotask REST API
Join our community

Actions389

Overview

This node interacts with the Autotask REST API to retrieve details about a specific Configuration Item Billing Product Association by its ID. It is useful for users who need to fetch billing product association data related to configuration items within Autotask, such as for reporting, synchronization, or integration purposes.

Properties

Name Meaning
Billing Product Association ID The unique identifier of the billing product association to retrieve.
Add Picklist Labels Determines whether to automatically add human-readable "_label" fields for picklist fields in the response, enhancing readability.
Add Reference Labels Determines whether to automatically add human-readable "_label" fields for reference fields in the response.
Select Columns Names or IDs. Specifies which fields to include in the response. If none are selected, all fields are returned. The ID field is always included.
Flatten User-Defined Fields Determines whether user-defined fields (UDFs) are brought to the top level of the response object instead of being nested.

Output

JSON

  • id - The unique identifier of the billing product association.
  • billingProductId - The ID of the associated billing product.
  • configurationItemId - The ID of the related configuration item.
  • userDefinedFields - An array of user-defined fields related to the billing product association, if any.
    - Additional fields as specified by the 'Select Columns' property._label - Human-readable labels for picklist or reference fields, if enabled.

Dependencies

  • Requires an Autotask API key credential for authentication to access the Autotask REST API.

Troubleshooting

  • If the node returns an error indicating the billing product association ID is invalid or not found, verify that the provided ID exists in Autotask.
  • If no data is returned, check that the API credentials are correct and have sufficient permissions to access billing product associations.
  • If unexpected fields are missing, ensure that the 'Select Columns' property includes the desired fields or leave it empty to retrieve all fields.
  • If labels are not appearing as expected, verify that 'Add Picklist Labels' and 'Add Reference Labels' are enabled and that the fields have valid label mappings.

Links

Discussion