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Overview

This node operation retrieves details of a specific Holiday Set from the Autotask system using its unique Holiday Set ID. It is useful for workflows that need to fetch holiday schedule configurations, for example, to adjust service level agreements or schedule tasks around company holidays. Practical use cases include integrating holiday data into calendar systems or adjusting ticket due dates based on holiday sets.

Properties

Name Meaning
Holiday Set ID The unique identifier of the holiday set to retrieve.
Add Picklist Labels Determines whether to add human-readable '_label' fields for picklist fields in the response, enhancing readability.
Add Reference Labels Determines whether to add human-readable '_label' fields for reference fields in the response.
Select Columns Names or IDs. Specifies which fields to include in the response. If none are selected, all fields are returned. The ID field is always included.
Flatten User-Defined Fields If enabled, user-defined fields (UDFs) are moved to the top level of the returned object instead of being nested.

Output

JSON

  • id - The unique identifier of the holiday set.
  • name - The name of the holiday set.
  • description - Description of the holiday set.
  • holidays - An array of holiday objects included in the set.
  • picklistField_label - Human-readable labels for picklist fields, if 'Add Picklist Labels' is enabled.
  • referenceField_label - Human-readable labels for reference fields, if 'Add Reference Labels' is enabled.
  • userDefinedFields - Array of user-defined fields, or flattened to top-level properties if 'Flatten User-Defined Fields' is enabled.

Dependencies

  • Requires an API key credential for Autotask REST API authentication.

Troubleshooting

  • Error: 'Holiday Set ID' is missing or invalid. Ensure the ID is provided and correctly formatted.
  • If no data is returned, verify that the Holiday Set ID exists in Autotask and that the API credentials have sufficient permissions.
  • Network or authentication errors may occur if the API key is invalid or expired; re-authenticate or update credentials.
  • Selecting specific columns that do not exist may result in incomplete data; verify field names or IDs when using 'Select Columns'.

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