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Consume Autotask REST API

Actions389

Overview

This node operation retrieves multiple Configuration Item SSL Subject Alternative Name records from the Autotask system using an advanced filtering mechanism. It allows users to specify complex query criteria in JSON format to filter the results according to Autotask API query standards. This operation is useful for IT asset management scenarios where detailed SSL certificate subject alternative names need to be queried and analyzed, such as auditing SSL configurations or integrating SSL data into broader IT workflows.

Properties

Name Meaning
Get All Determines whether to return all matching records or limit the number of results.
Max Records Specifies the maximum number of records to return when 'Get All' is false. The value must be between 1 and 500.
Advanced Filter A required JSON string containing a 'filter' array with Autotask API query criteria to perform complex queries on Configuration Item SSL Subject Alternative Names.
Add Picklist Labels Whether to automatically add human-readable '_label' fields for picklist fields in the response.
Add Reference Labels Whether to automatically add human-readable '_label' fields for reference fields in the response.
Select Columns Names or IDs. Allows selection of specific fields to include in the response. If none are selected, all fields are returned. The ID field is always included.
Flatten User-Defined Fields When enabled, user-defined fields (UDFs) are brought to the top level of each object instead of being nested inside a userDefinedFields array.

Output

JSON

  • id - Unique identifier of the Configuration Item SSL Subject Alternative Name record.
  • subjectAlternativeName - The SSL Subject Alternative Name value associated with the configuration item.
  • configurationItemId - Identifier of the related configuration item.
  • userDefinedFields - Array of user-defined fields related to the record, unless flattened.
  • _label fields - Optional human-readable labels for picklist and reference fields if enabled.

Dependencies

  • Requires an Autotask API key credential for authentication.
  • Relies on the Autotask REST API to perform advanced filtered queries.

Troubleshooting

  • Invalid JSON in the 'Advanced Filter' property will cause query errors. Ensure the JSON string is well-formed and follows Autotask API filter syntax.
  • Requesting more than 500 records when 'Get All' is false will be limited to 500 due to API constraints.
  • If no records are returned, verify that the filter criteria correctly match existing Configuration Item SSL Subject Alternative Name records.
  • Enabling 'Add Picklist Labels' or 'Add Reference Labels' may increase response size; disable if not needed to improve performance.
  • Flattening user-defined fields may cause naming conflicts if UDF names overlap with standard fields.

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