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Overview

This node operation retrieves multiple Contract Rate records from the Autotask system. It is useful for scenarios where you need to fetch a list of contract rates, for example, to analyze pricing structures, generate reports, or synchronize contract rate data with other systems. Users can specify which fields to retrieve, limit the number of records, and choose whether to include human-readable labels for picklist and reference fields.

Properties

Name Meaning
Fields Defines which fields of the Contract Rate resource to retrieve and map in the output. Supports custom mapping and selection of specific fields.
Get All Determines whether to return all matching Contract Rate records or limit the results to a maximum number.
Max Records Specifies the maximum number of Contract Rate records to return when 'Get All' is false. Range is 1 to 500.
Add Picklist Labels If enabled, adds additional fields with human-readable labels for picklist fields in the output, improving readability.
Add Reference Labels If enabled, adds additional fields with human-readable labels for reference fields in the output.
Select Columns Names or IDs. Allows selection of specific fields to include in the response. If none are selected, all fields are returned. The ID field is always included.
Flatten User-Defined Fields If enabled, user-defined fields (UDFs) are brought to the top level of each record object instead of being nested, simplifying access.

Output

JSON

  • id - Unique identifier of the Contract Rate record.
    - Standard or user-defined fields of the Contract Rate as specified in the Fields property._label - Human-readable label for picklist or reference fields if Add Picklist Labels or Add Reference Labels is enabled.

Dependencies

  • Requires an API key credential for Autotask REST API authentication.

Troubleshooting

  • If the node returns an error about unsupported resource, verify that the Resource parameter is set to 'contractRate'.
  • If no records are returned, check the field mappings and filters to ensure they match existing Contract Rate data.
  • Errors related to authentication indicate issues with the Autotask API credentials; verify and update them as needed.
  • If the maximum records limit is exceeded, reduce the Max Records value or enable Get All to retrieve all records in batches.

Discussion