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Consume Autotask REST API

Actions389

Overview

This node operation retrieves detailed information about a specific Contract Exclusion Billing Code from the Autotask system using its unique ID. It is useful for workflows that need to fetch and utilize billing code exclusions related to contracts, such as for billing automation, contract management, or reporting purposes.

Properties

Name Meaning
Exclusion Billing Code ID The unique identifier of the contract exclusion billing code to retrieve.
Add Picklist Labels Determines whether to add human-readable label fields for picklist fields in the response, enhancing readability.
Add Reference Labels Determines whether to add human-readable label fields for reference fields in the response.
Select Columns Names or IDs. Specifies which fields to include in the response. If none are selected, all fields are returned. The ID field is always included.
Flatten User-Defined Fields Determines whether user-defined fields (UDFs) are promoted to top-level properties in the output instead of being nested.

Output

JSON

  • id - The unique identifier of the contract exclusion billing code.
  • name - The name or description of the exclusion billing code.
  • userDefinedFields - An array of user-defined fields related to the billing code, if any.
    _label - Human-readable labels for picklist fields, added if 'Add Picklist Labels' is enabled._label - Human-readable labels for reference fields, added if 'Add Reference Labels' is enabled.

Dependencies

  • Requires an authenticated connection to the Autotask REST API via an API key credential.

Troubleshooting

  • If the specified Exclusion Billing Code ID does not exist, the node will throw an error indicating the resource was not found. Verify the ID is correct.
  • Network or authentication errors may occur if the API key credential is invalid or expired. Ensure the credential is properly configured and has necessary permissions.
  • Selecting invalid or unsupported fields in 'Select Columns' may cause errors or incomplete data. Use the provided dropdown or valid field IDs.
  • If user-defined fields are not appearing as expected, check the 'Flatten User-Defined Fields' option to control their output structure.

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