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Autotask

Consume Autotask REST API

Actions389

Overview

This node integrates with the Autotask REST API to perform operations on various resources. Specifically, for the Company resource with the Create operation, it allows users to create a new company record in Autotask by mapping input fields to the company's properties. This is useful for automating the addition of new companies into Autotask from external systems or workflows, such as CRM integrations or onboarding processes.

Properties

Name Meaning
Fields Defines the fields and their values to map when creating or updating a company record. This property uses a resource mapper to specify which company fields to set and their corresponding input values.

Output

JSON

  • id - The unique identifier of the created company record in Autotask.
  • name - The name of the created company.
  • fields - An object containing the mapped fields and their values as stored in the new company record.
  • createdAt - Timestamp indicating when the company record was created.

Dependencies

  • Requires an Autotask API credential (API key or token) to authenticate requests to the Autotask REST API.

Troubleshooting

  • Error: 'Resource company is not supported' - Ensure the resource parameter is set to 'company' and the operation is 'create'.
  • Authentication errors - Verify that the Autotask API credentials are correctly configured and have sufficient permissions.
  • Field mapping errors - Confirm that the fields specified in the 'Fields' property match valid company fields in Autotask and that required fields are provided.
  • API rate limits - If requests fail due to rate limiting, consider adding delays or retries in your workflow.

Discussion