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Autotask

Consume Autotask REST API

Actions389

Overview

This node operation retrieves details of a specific SSL Subject Alternative Name (SAN) configuration item from the Autotask system. It is useful for IT administrators or automation workflows that need to fetch SSL SAN information by its unique ID, for example, to verify SSL certificate details or integrate SSL SAN data into other systems.

Properties

Name Meaning
SSL Subject Alternative Name ID The unique identifier of the SSL Subject Alternative Name to retrieve.
Add Picklist Labels Determines whether to automatically add human-readable '_label' fields for picklist fields in the response, enhancing readability.
Add Reference Labels Determines whether to automatically add human-readable '_label' fields for reference fields in the response.
Select Columns Names or IDs. Allows selection of specific fields to include in the response. If none are selected, all fields are returned. The ID field is always included.
Flatten User-Defined Fields If enabled, user-defined fields (UDFs) are promoted to top-level properties in the output instead of being nested inside an array.

Output

JSON

  • id - The unique identifier of the SSL Subject Alternative Name.
  • name - The name or value of the SSL Subject Alternative Name.
  • userDefinedFields - An array of user-defined fields related to the SSL SAN, if any.
  • _label fields - Optional human-readable labels for picklist or reference fields, added when enabled.

Dependencies

  • Requires an API key credential for Autotask REST API authentication.

Troubleshooting

  • Error: 'Resource configurationItemSslSubjectAlternativeName is not supported' - Ensure the resource name is correctly set to 'configurationItemSslSubjectAlternativeName'.
  • Error: Missing or invalid SSL Subject Alternative Name ID - Verify that the 'SSL Subject Alternative Name ID' property is provided and correct.
  • Empty response or missing fields - Check if the selected columns exist and the API user has permissions to access them.
  • API authentication errors - Confirm that the Autotask API credentials are valid and have sufficient permissions.

Discussion