Actions389
- Contract Actions
- Ticket History Actions
- Ticket Note Webhook Actions
- Ticket Note Actions
- Ticket Webhook Actions
- Time Entry Actions
- Resource Actions
- Role Actions
- Resource Role Actions
- Search Filter Actions
- Service Actions
- Skill Actions
- Service Call Actions
- Survey Results Actions
- Survey Actions
- Ticket Actions
- Opportunity Actions
- Notification History Actions
- Invoice Actions
- Product Actions
- Product Vendor Actions
- Project Actions
- Project Charge Actions
- Project Phase Actions
- Project Task Actions
- Project Note Actions
- Contract Retainer Actions
- Contract Service Actions
- Contract Service Adjustment Actions
- Contract Service Bundle Actions
- Contract Service Bundle Unit Actions
- Contract Service Bundle Adjustment Actions
- Contract Ticket Purchase Actions
- Contract Service Unit Actions
- Domain Registrar Actions
- Holiday Actions
- Holiday Set Actions
- Contract Exclusion Billing Code Actions
- Contract Rate Actions
- Contract Exclusion Role Actions
- Contract Exclusion Sets Actions
- Contract Exclusion Set Excluded Role Actions
- Contract Exclusion Set Excluded Work Type Actions
- Contract Milestone Actions
- Contract Note Actions
- Contract Role Costs Actions
- Contact Groups Actions
- Contact Actions
- Contact Webhook Actions
- Contact Group Contacts Actions
- Contract Block Hour Factor Actions
- Contract Block Actions
- Contract Billing Rule Actions
- Contract Charge Actions
- Configuration Item Category Actions
- Configuration Item Category UDF Association Actions
- Configuration Item DNS Record Actions
- Configuration Item Note Actions
- Configuration Item Related Item Actions
- Configuration Item SSL Subject Alternative Name Actions
- Configuration Item Type Actions
- Configuration Item Webhook Actions
- Company Alert Actions
- Company Actions
- Billing Code Actions
- Company Location Actions
- Company Note Actions
- Company Webhook Actions
- Configuration Item Actions
- Configuration Item Billing Product Association Actions
Overview
This node interacts with the Autotask REST API to manage Configuration Item Related Items. Specifically, the 'Delete' operation removes a related item from a configuration item by its unique Related Item ID. This is useful in IT service management scenarios where you need to maintain accurate relationships between configuration items and their related components or dependencies. For example, if a related hardware component is decommissioned, this node can delete its association from the configuration item record.
Properties
| Name | Meaning |
|---|---|
| Related Item ID | The unique identifier of the related item to delete from the configuration item. |
Output
JSON
success- Boolean indicating whether the deletion was successful.message- Optional message returned by the API, such as confirmation or error details.
Dependencies
- Requires an Autotask API key credential for authentication to the Autotask REST API.
Troubleshooting
- If the Related Item ID is invalid or does not exist, the node will throw an error indicating the item was not found.
- Ensure the API credentials have sufficient permissions to delete related items; otherwise, authorization errors may occur.
- Network or API downtime can cause request failures; verify connectivity and Autotask service status.
- Passing an empty or missing Related Item ID will cause validation errors before the API call.