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Consume Autotask REST API

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Overview

This node operation retrieves multiple Configuration Item Billing Product Association records from the Autotask system. It is useful for scenarios where you need to fetch and process billing product associations linked to configuration items in bulk, such as generating reports, synchronizing data with other systems, or performing batch updates based on billing product relationships.

Properties

Name Meaning
Fields Defines which fields of the Configuration Item Billing Product Association resource to retrieve and map in the output.
Get All Determines whether to return all matching records or limit the number of records returned.
Max Records Specifies the maximum number of records to return when 'Get All' is false. The value must be between 1 and 500.
Add Picklist Labels If enabled, adds additional fields with human-readable labels for picklist fields in the output.
Add Reference Labels If enabled, adds additional fields with human-readable labels for reference fields in the output.
Select Columns Names or IDs. Allows selection of specific fields to include in the response. If none are selected, all fields are returned. The ID field is always included.
Flatten User-Defined Fields If enabled, user-defined fields (UDFs) are promoted to top-level properties in each returned object instead of being nested.

Output

JSON

  • id - Unique identifier of the Configuration Item Billing Product Association record.
  • configurationItemId - Identifier of the associated configuration item.
  • billingProductId - Identifier of the associated billing product.
  • userDefinedFields - Array of user-defined fields related to the association, unless flattened.
    _label - Human-readable label for picklist or reference fields if 'Add Picklist Labels' or 'Add Reference Labels' is enabled.

Dependencies

  • Requires an API key credential for Autotask REST API authentication.

Troubleshooting

  • If no records are returned, verify that the selected fields and filters match existing data in Autotask.
  • Ensure the API credentials are valid and have sufficient permissions to access Configuration Item Billing Product Association data.
  • If the node times out or returns partial data, consider enabling 'Get All' carefully or increasing the 'Max Records' limit within allowed bounds.
  • Errors related to field names may occur if invalid or unsupported fields are selected in 'Fields' or 'Select Columns'. Verify field names against the resource schema.

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