Actions389
- Contract Actions
- Ticket History Actions
- Ticket Note Webhook Actions
- Ticket Note Actions
- Ticket Webhook Actions
- Time Entry Actions
- Resource Actions
- Role Actions
- Resource Role Actions
- Search Filter Actions
- Service Actions
- Skill Actions
- Service Call Actions
- Survey Results Actions
- Survey Actions
- Ticket Actions
- Opportunity Actions
- Notification History Actions
- Invoice Actions
- Product Actions
- Product Vendor Actions
- Project Actions
- Project Charge Actions
- Project Phase Actions
- Project Task Actions
- Project Note Actions
- Contract Retainer Actions
- Contract Service Actions
- Contract Service Adjustment Actions
- Contract Service Bundle Actions
- Contract Service Bundle Unit Actions
- Contract Service Bundle Adjustment Actions
- Contract Ticket Purchase Actions
- Contract Service Unit Actions
- Domain Registrar Actions
- Holiday Actions
- Holiday Set Actions
- Contract Exclusion Billing Code Actions
- Contract Rate Actions
- Contract Exclusion Role Actions
- Contract Exclusion Sets Actions
- Contract Exclusion Set Excluded Role Actions
- Contract Exclusion Set Excluded Work Type Actions
- Contract Milestone Actions
- Contract Note Actions
- Contract Role Costs Actions
- Contact Groups Actions
- Contact Actions
- Contact Webhook Actions
- Contact Group Contacts Actions
- Contract Block Hour Factor Actions
- Contract Block Actions
- Contract Billing Rule Actions
- Contract Charge Actions
- Configuration Item Category Actions
- Configuration Item Category UDF Association Actions
- Configuration Item DNS Record Actions
- Configuration Item Note Actions
- Configuration Item Related Item Actions
- Configuration Item SSL Subject Alternative Name Actions
- Configuration Item Type Actions
- Configuration Item Webhook Actions
- Company Alert Actions
- Company Actions
- Billing Code Actions
- Company Location Actions
- Company Note Actions
- Company Webhook Actions
- Configuration Item Actions
- Configuration Item Billing Product Association Actions
Overview
This node interacts with the Autotask REST API to create a Configuration Item Related Item. It allows users to define and map specific fields for the related item, enabling integration and automation of configuration management tasks within Autotask. This is useful for IT service management workflows where tracking relationships between configuration items is necessary, such as linking hardware components or software licenses to a primary configuration item.
Properties
| Name | Meaning |
|---|---|
| Fields | Defines the fields and their values to map for the Configuration Item Related Item being created. This property uses a resource mapper to allow users to specify which fields to include and how to populate them. |
Output
JSON
id- The unique identifier of the created Configuration Item Related Item.fields- The data fields of the created Configuration Item Related Item as returned by the Autotask API.
Dependencies
- Requires an Autotask API credential (API key or token) to authenticate requests to the Autotask REST API.
Troubleshooting
- Error 'Resource configurationItemRelatedItem is not supported' indicates the resource name is incorrect or not implemented; verify the resource name.
- Field mapping errors may occur if required fields are missing or incorrectly mapped; ensure all mandatory fields for the related item are provided.
- Authentication failures can happen if the Autotask API credentials are invalid or expired; verify and update credentials as needed.
- API rate limits or network issues may cause request failures; check network connectivity and Autotask API usage limits.