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Autotask

Consume Autotask REST API

Actions389

Overview

This node updates an existing Configuration Item Category UDF (User Defined Field) Association in the Autotask system. It is useful for modifying the mapping of custom fields associated with configuration item categories, allowing users to keep their configuration item metadata up to date. For example, if a user needs to change which custom fields are linked to a specific configuration item category, this node facilitates that update.

Properties

Name Meaning
Configuration Item Category UDF Association ID The unique identifier of the configuration item category UDF association to update. This specifies which association record will be modified.
Fields Defines the mapping of fields to update in the association. This property allows specifying which fields and values should be changed in the UDF association.

Output

JSON

  • id - The ID of the updated configuration item category UDF association.
  • fieldsToMap - The updated mapping of fields in the association, reflecting the changes made.

Dependencies

  • Requires an Autotask API credential for authentication to perform the update operation.

Troubleshooting

  • Ensure the provided Configuration Item Category UDF Association ID is valid and exists; otherwise, the update will fail with a not found error.
  • Verify that the fields specified in the 'Fields' property are valid and correctly mapped; invalid field names or values may cause the API to reject the update.
  • Check that the Autotask API credentials are correctly configured and have sufficient permissions to update configuration item category UDF associations.
  • Common error messages include authorization errors (due to invalid credentials), validation errors (due to incorrect field mappings), and not found errors (due to invalid association ID). Resolving these involves verifying credentials, input data, and resource existence.

Discussion