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Overview

The node interacts with the Autotask REST API to retrieve multiple Skill records. It supports fetching either all available skills or a limited number, with options to customize the fields returned and enhance the data with human-readable labels for picklist and reference fields. This is useful for workflows that need to process or analyze skill data from Autotask, such as reporting, synchronization with other systems, or automation based on skill attributes.

Properties

Name Meaning
Fields Defines which fields of the Skill resource to retrieve and map in the output. Supports custom mapping and auto-mapping of fields.
Get All Determines whether to return all Skill records or limit the number of records returned.
Max Records Specifies the maximum number of Skill records to return when 'Get All' is false. Range is 1 to 500.
Add Picklist Labels If enabled, adds additional fields with '_label' suffix containing human-readable labels for picklist fields in the Skill data.
Add Reference Labels If enabled, adds additional fields with '_label' suffix containing human-readable labels for reference fields in the Skill data.
Select Columns Names or IDs. Allows selection of specific Skill fields to include in the response. If none selected, all fields are returned. The ID field is always included.
Flatten User-Defined Fields If enabled, user-defined fields (UDFs) are promoted to top-level properties in each Skill object instead of being nested inside a userDefinedFields array.

Output

JSON

  • id - Unique identifier of the Skill record.
    - Standard or user-defined fields of the Skill resource as specified by the Fields property._label - Human-readable labels for picklist or reference fields if Add Picklist Labels or Add Reference Labels is enabled.

Dependencies

  • Requires an Autotask API key credential for authentication to access the Autotask REST API.

Troubleshooting

  • If the node returns an error about unsupported resource, verify that the Resource parameter is set to 'Skill'.
  • If no records are returned, check the 'Get All' and 'Max Records' settings to ensure they match the expected data volume.
  • Errors related to authentication usually indicate missing or invalid API credentials; verify the Autotask API key is correctly configured.
  • If custom fields do not appear, ensure that the Fields property mapping includes those user-defined fields and that 'Flatten User-Defined Fields' is enabled if top-level access is desired.

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