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Overview

This node operation updates an existing Contract Retainer record in the Autotask system. It is useful for users who need to modify details of a contract retainer, such as changing terms, amounts, or other related fields. For example, a project manager might update the retainer amount or adjust the contract dates to reflect new agreements.

Properties

Name Meaning
Retainer ID The unique identifier of the contract retainer to update. This is required to specify which retainer record will be modified.
Fields A resource mapper input that defines which fields of the contract retainer should be updated and their new values. This allows flexible mapping of multiple fields to update in the retainer record.

Output

JSON

  • id - The unique identifier of the updated contract retainer.
  • fields - An object containing the updated fields and their new values for the contract retainer.
  • status - The status of the update operation, indicating success or failure.
  • message - Additional information or error messages related to the update operation.

Dependencies

  • Requires an API key credential for Autotask REST API authentication.
  • Relies on the Autotask API endpoint for contract retainers.

Troubleshooting

  • If the Retainer ID is missing or invalid, the node will fail to locate the retainer to update. Ensure the ID is correct and exists in Autotask.
  • Incorrect field mappings or unsupported fields in the 'Fields' property may cause API errors. Verify field names and data types match Autotask's contract retainer schema.
  • API authentication errors may occur if the API key credential is invalid or expired. Check and update credentials as needed.
  • Network or API downtime can cause request failures. Retry after some time or check Autotask service status.

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