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Autotask

Consume Autotask REST API

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Overview

This node enables creating a Contract Charge in the Autotask system via its REST API. It is useful for automating the addition of charges related to contracts, such as fees or billable items, directly from workflows. For example, when a new service is rendered under a contract, this node can create the corresponding charge entry automatically.

Properties

Name Meaning
Fields Defines the specific fields and their values to map when creating the Contract Charge. This allows users to specify which data points to include in the new Contract Charge record.

Output

JSON

  • id - The unique identifier of the created Contract Charge.
  • fields - The data fields of the created Contract Charge as returned by the Autotask API.

Dependencies

  • Requires an Autotask API credential (API key or token) to authenticate requests to the Autotask REST API.

Troubleshooting

  • If the node throws an error about unsupported resource or operation, verify that the resource is set to 'contractCharge' and operation to 'create'.
  • Errors related to missing or invalid fields in the 'Fields' property may occur if required Contract Charge fields are not provided or incorrectly mapped.
  • Authentication errors indicate issues with the Autotask API credentials; ensure the credentials are valid and have sufficient permissions.
  • Network or API errors may occur if the Autotask service is unreachable or returns an error; check API status and request payload.

Discussion