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Overview

This node interacts with the Autotask REST API to perform operations on various resources. Specifically, for the Survey resource with the Count operation, it counts the number of survey records matching specified criteria. This is useful for workflows that need to retrieve the total number of surveys available or matching certain filters without fetching all survey data. For example, it can be used to monitor survey volumes or trigger actions based on survey counts.

Properties

Name Meaning
Fields Defines which fields of the Survey resource to map or consider when performing the count operation. This property uses a resource mapper allowing users to select and map specific survey fields relevant to their use case.

Output

JSON

  • count - The total number of survey records matching the specified criteria.

Dependencies

  • Requires an Autotask API credential for authentication to access the Autotask REST API.

Troubleshooting

  • If the node throws an error indicating the resource is not supported, verify that the resource parameter is set to 'survey' and the operation to 'count'.
  • Authentication errors may occur if the Autotask API credentials are missing or invalid; ensure valid credentials are configured.
  • If the count result is zero unexpectedly, check the field mappings and any filters applied to ensure they match existing survey data.

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