Actions389
- Contract Actions
- Ticket History Actions
- Ticket Note Webhook Actions
- Ticket Note Actions
- Ticket Webhook Actions
- Time Entry Actions
- Resource Actions
- Role Actions
- Resource Role Actions
- Search Filter Actions
- Service Actions
- Skill Actions
- Service Call Actions
- Survey Results Actions
- Survey Actions
- Ticket Actions
- Opportunity Actions
- Notification History Actions
- Invoice Actions
- Product Actions
- Product Vendor Actions
- Project Actions
- Project Charge Actions
- Project Phase Actions
- Project Task Actions
- Project Note Actions
- Contract Retainer Actions
- Contract Service Actions
- Contract Service Adjustment Actions
- Contract Service Bundle Actions
- Contract Service Bundle Unit Actions
- Contract Service Bundle Adjustment Actions
- Contract Ticket Purchase Actions
- Contract Service Unit Actions
- Domain Registrar Actions
- Holiday Actions
- Holiday Set Actions
- Contract Exclusion Billing Code Actions
- Contract Rate Actions
- Contract Exclusion Role Actions
- Contract Exclusion Sets Actions
- Contract Exclusion Set Excluded Role Actions
- Contract Exclusion Set Excluded Work Type Actions
- Contract Milestone Actions
- Contract Note Actions
- Contract Role Costs Actions
- Contact Groups Actions
- Contact Actions
- Contact Webhook Actions
- Contact Group Contacts Actions
- Contract Block Hour Factor Actions
- Contract Block Actions
- Contract Billing Rule Actions
- Contract Charge Actions
- Configuration Item Category Actions
- Configuration Item Category UDF Association Actions
- Configuration Item DNS Record Actions
- Configuration Item Note Actions
- Configuration Item Related Item Actions
- Configuration Item SSL Subject Alternative Name Actions
- Configuration Item Type Actions
- Configuration Item Webhook Actions
- Company Alert Actions
- Company Actions
- Billing Code Actions
- Company Location Actions
- Company Note Actions
- Company Webhook Actions
- Configuration Item Actions
- Configuration Item Billing Product Association Actions
Overview
This node interacts with the Autotask REST API to perform operations on Configuration Items, specifically supporting the 'Count' operation among others. It allows users to count configuration items based on specified fields, which is useful for inventory management, auditing, or reporting scenarios within IT service management. For example, a user can count how many configuration items meet certain criteria to monitor asset distribution or compliance.
Properties
| Name | Meaning |
|---|---|
| Fields | Defines which fields of the Configuration Items to map and use in the operation. This property supports resource mapping with options to define fields manually or auto-map them, enabling flexible selection of data points relevant to the count operation. |
Output
JSON
count- The total number of Configuration Items matching the specified criteria.
Dependencies
- Requires an API key credential for authenticating with the Autotask REST API.
Troubleshooting
- If the node throws an error indicating the resource is not supported, verify that the 'resource' parameter is set to 'configurationItems'.
- Errors related to authentication usually mean the API key credential is missing or invalid; ensure proper credentials are configured.
- Incorrect or incomplete field mappings in 'Fields' can cause unexpected results or errors; verify that the selected fields exist and are valid for Configuration Items.
- Network or API rate limit errors may occur; check network connectivity and Autotask API usage limits.