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Overview

This node updates an existing company record in the Autotask system by specifying the company ID and the fields to update. It is useful for automating updates to company information such as contact details, status, or custom fields within Autotask. For example, it can be used to update a company's address or phone number based on external data or workflow triggers.

Properties

Name Meaning
Company ID The unique identifier of the company to update. This is required to specify which company record will be modified.
Fields A resource mapper input that defines which fields of the company record to update and their new values. It supports defining fields manually or using auto-mapping features to map input data to company fields.

Output

JSON

  • id - The unique identifier of the updated company record.
  • fields - The updated fields and their new values for the company.
  • success - Indicates whether the update operation was successful.

Dependencies

  • Requires an API key credential for authenticating with the Autotask REST API.

Troubleshooting

  • Ensure the Company ID provided exists in Autotask; otherwise, the update will fail with a not found error.
  • Verify that the fields to update are valid and allowed to be modified; invalid fields may cause errors.
  • Check API authentication credentials if the node fails to connect or returns authorization errors.
  • If the update does not reflect, confirm that the input data mapping is correct and that the node is configured to send the updated values properly.

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