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Autotask

Consume Autotask REST API

Actions389

Overview

This node operation counts the number of Configuration Item Category UDF Associations in the Autotask system. It is useful for workflows that need to retrieve the total count of user-defined field associations linked to a specific configuration item category, for example, to monitor or report on custom field usage within configuration categories.

Properties

Name Meaning
Configuration Item Category ID The unique identifier of the configuration item category for which the UDF associations count is requested.
Fields Defines which fields to include or map in the operation, allowing customization of the data returned or processed.

Output

JSON

  • count - The total number of Configuration Item Category UDF Associations matching the specified criteria.

Dependencies

  • Requires an API key credential for Autotask REST API access.

Troubleshooting

  • Ensure the Configuration Item Category ID is valid and exists in the Autotask system; invalid IDs may cause errors or zero counts.
  • Verify that the API credentials are correctly configured and have sufficient permissions to access Configuration Item Category UDF Associations.
  • If the count returns zero unexpectedly, check if the specified category actually has any UDF associations defined.

Discussion