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Overview

This node integrates with the Autotask REST API to update an existing product record. It allows users to specify the product by its ID and update various fields of the product using a flexible field mapping mechanism. This is useful in scenarios where product information needs to be programmatically updated in Autotask, such as syncing product data from another system or automating product updates based on business logic.

Properties

Name Meaning
Product ID The unique identifier of the product to update. This is required to specify which product record will be modified.
Fields A resource mapper input that defines which product fields to update and their new values. It supports defining fields manually or using auto-mapping features to specify the update data.

Output

JSON

  • id - The ID of the updated product.
  • fields - The updated fields and their new values returned from the Autotask API.

Dependencies

  • Requires an Autotask API credential for authentication to access the Autotask REST API.

Troubleshooting

  • Ensure the Product ID provided exists in Autotask; otherwise, the update will fail with a not found error.
  • Verify that the fields specified in the Fields property are valid and allowed to be updated for the product resource.
  • Authentication errors may occur if the Autotask API credentials are missing or invalid; reconfigure credentials if needed.
  • If the API rate limits are exceeded, the node may throw errors; consider adding delays or retries in your workflow.

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